Terms & Conditions


The visitor to this Blog, designated by user, agrees to comply with and be bound by the following terms and conditions of use, which, together with our privacy policy, govern getLISBON’s relationship with the user. The term getLISBON or “we” refers to the Blog owner. The term “user” refers to the visitor or viewer of our Blog and its use is subject to the following terms:

The content of the pages on this Blog is for your general information and use only and is subject to change without notice;
Neither we, nor any third parties, make any guarantees as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this Blog for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability to the fullest extent permitted by law;
The use of any information or material on this Blog is entirely at the user’s own risk, for which we shall not be held responsible. You must have your own responsibility to ensure that any products, services or information available through this Blog meet your specific requirements;
All trademarks reproduced on this blog, which are not owned or licensed by the respective operator, are recognized on the website;
The material displayed on this Blog, in text and image, is the property of getLISBON or third parties; its use is done with the proper authorization of its authors. Unauthorized use is a criminal offense punishable by law;
As a courtesy to our visitors, our Blog contains links to some third-party websites, which, in our view, may contain useful information. The Privacy Policy presented here does not apply to these websites, therefore, we strongly advise you to consult their Privacy Policy;
It is not permitted to link to this Blog from another website or document without getLISBON’s prior written consent.
Blog Comments and Responses

getLISBON reserves the right to edit, delete or even modify the comments of its readers if they are against common sense and seriousness.

Accessing, changing and registering content

getLISBON reserves the right, absolute and not subject to justification, to suspend, change, add or remove part of the Blog’s content.

Comments can be made by any reader, requiring only the completion of the fields listed as mandatory.

getLISBON informs that it will not provide the data registered by users to advertising lists or promotions external to the Blog itself. When making a comment, only the user’s email will be registered in a database for the purposes of internal control and provision of periodic information on the part of getLISBON’s activities.

The user will have the possibility at any time to make a request to remove their information from the databases, using the email [email protected].

Online Store

General Sales Conditions

This text defines the operation of the getLISBON online store and outlines its sales conditions. The getLISBON store is an e-commerce website dedicated to the national and international sale of physical and digital products designed by the getLISBON brand or third parties.


All items available in the getLISBON store are marked with the selling price, including the applicable VAT and excluding shipping costs when applied. If you reside outside the European Union, please note that your country’s customs services may charge additional customs duties. These fees are not the responsibility of getLISBON and vary by country. Please check with your country’s customs services before placing an order.


To place an order for one or more items, the customer should follow the usual process on online shopping sites: use the buttons next to each item to add them to the shopping cart, adjust quantities if desired, and proceed to checkout to finalize the order according to the instructions provided by the site.

Payment Methods

getLISBON customers can choose from the following payment methods: PayPal, bank transfer, and MBWay. Orders not paid within three working days will be canceled.

About These Payment Methods

PayPal is a widely used online payment method that allows the use of various cards without having to disclose their numbers each time an online purchase is made. Creating an initial account ensures secure payments.

Payments by bank transfer will only be considered valid after successful collection. Please indicate the Order number in the transfer description.

Payments via MBWay will only be considered valid after successful collection. To use this payment method, simply enter the provided mobile number. Please indicate the Order number in the transfer description.

Shipping Methods

All national and international orders are shipped through the Portuguese Postal Service (CTT).

Shipping Costs

Shipping costs for Portugal and islands, Europe and the Rest of the World are calculated based on the weight of the items, unless the specific conditions are expressly indicated. Please check the shipping costs after finalizing your order and before making payment.

Delivery Guarantee

In the event of registered shipments being lost, getLISBON undertakes to refund the customer the total value of their order. The customer is responsible for timely collecting their order at the CTT station if it is not delivered in person by the postman. In the event of the order being returned to the sender due to not being timely collected at the CTT station, reshipment will only be made upon new payment of shipping costs.

Exchanges and Returns

Customers may return items that have manufacturing defects, in which case they will be reimbursed for the total value and respective shipping costs. Only items still in their original packaging and in perfect condition will be accepted. The deadline for exchanges and returns is 30 days.

Out of Stock

Customers will be fully refunded for the amount of items that cannot be sent due to stockouts.

Tours and Guided Visits

Cancellation Policy

Cancellations made up to 24 hours in advance will result in a full refund of the amount paid or the possibility to transfer the registration to another date or to other events suggested by getLISBON.
Failure to attend or cancellations made less than 24 hours in advance will result in the total forfeiture of the registration fee.

Note: By making the payment for the registration, the participant accepts our cancellation policy.

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